FREQUENTLY ASKED QUESTIONS
We are renowned for our "no cut corners" philosophy on our custom orders where every step is done masterfully which results in a piece that is in a word: Perfect.
If you would like to place a custom order please fill out the Contact Us form and a representative will help you bring your idea to reality!
Simply fill out the Contact Us form and try to provide as much information about your repair as possible.
One of our representatives will then get in contact with you and we can take it from there!
Please send your package to 640 S Hill St. STE 450, Los Angeles, CA 90014
Fedex or UPS is highly recommended for safe and reliable shipping
At the top of our website under "My Account" you will find "Orders".
From there you can view your tracking information for each order
Please note only items that are NOT handmade, personalized or custom are eligible for returns or exchanges.
To request a return or exchange please fill out the contact form and kindly explain why you are unsatisfied with the item and our customer service team will gladly help you resolve the issue and ensure a pleasant experience!